About FurnitureBuzz.com
FurnitureBuzz.com is more than just an office space with a computer. In fact, FurnitureBuzz owns and operates its own Distribution Center (a 2 acre facility) and we own and operate our own Brick-and-Mortar Furniture Store too. If we didn't actually own and operate a real Furniture Store, we'd be embarrassed to tell our customers "We've been in the Furniture Business for 11 years."
Customer Testimonials
Our customers aren't shy about telling us what they think. Here is what other people just like you have to say.
"Your return policy is excellent and was almost effortless. Thanks!" - Mary, East Rochester, NY
"I just had to e-mail you to thank you for such prompt service. When I ordered my baker`s rack I was told that shipping would be about 15-30 days, so you can imagine my surprise when the UPS truck pulled up with my delivery in less than 2 weeks!!
Thank you again for such refreshingly superior service! I will tell everyone that it was a pleasure dealing with your company...keep up the good work!!!!!" - Alice, Surf City, NJ
No Restocking Fees
Other Internet furniture stores try to hide their return policies. Here is what they don't want you to know:
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View Our Return Policy »
FurnitureBuzz has a physical location and a storefront.
It seems like every day, a new Internet Furniture Store pops up on the Internet. I guess anybody with a computer and an Internet connection can start a Furniture Store these days. Unfortunately for the customer, these Internet Furniture Stores seem to go out of business just as quickly as they went into business.
FurnitureBuzz is more than just an office space with a computer. In fact, FurnitureBuzz owns and operates its own Distribution Center (a 2 acre facility) and we own and operate our own Brick-and-Mortar Furniture Store too. If we didn't actually own and operate a real Furniture Store, we'd be embarrassed to tell our customers "We've been in the Furniture Business for 11 years."
Having a storefront has its benefits...
- The storefront enables our CSRs to have hands-on experience with the products we sell. This experience ensures that our CSRs will be well equipped to answer your product questions.
- Having a storefront actually keeps our costs down. I recently saw this message on another Furniture Store's web site: "We do not have a physical store front, selling online is a more efficient business model that allows us to offer a much larger selection and better prices than most retail stores." I disagree. Selling online combined with a storefront makes for a more efficient business model. Not only is our storefront self-sustaining, but the profits from our store also pays the bills for our office space & distribution center too.
- Having a storefront allows us to offer a larger selection of furniture. This is because we don't just sell furniture from factories that are willing to drop ship. Some Furniture companies will not drop ship furniture directly to the customer or will not allow online sales unless we have a storefront. Because we have both a distribution center and storefront, we are able to warehouse and sell certain brands of furniture that other Internet Furniture Stores do not carry.
- Having a storefront makes the returns process for the customer easier. That's because we can accept returns at our own facility without making you ship the product back to the manufacturer. We know from experience that the Manufacturers are too busy [and don't like] to handle returns. Shipping merchandise back to the manufacturer usually creates delays in the ability for you to receive a refund in a timely manner.
Proudly serving customers since 1997
Proudly serving customers since 1997, we have been providing homes and businesses with quality furniture at great prices and with outstanding customer service. Our customers not only recommend us, but our manufacturers love to recommend us too.
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As you can see, the owners of FurnitureBuzz have always had a clear and consistent vision—to sell quality furniture at great prices and with outstanding customer service. We pride ourselves in making every customer feel welcome and appreciated. No wonder we are known as the Internet Store that provides each customer with "a shopping experience that is as enjoyable as a trip to your local furniture storeSM".
